If you have trouble swiping a card, you can use a manual entry option so that you can still make the sale. Once you have printed the batch report you will want to settle the terminal. Insert the dial cable into the dial port marked with the symbol. View and download verifone vx 520 reference manual online. For more information about adjusting tips on your vx520, read how do i adjust a tip on my vx520 from the softpay home screen, press the leftmost purple key once to access the second menu screen. When configured, auto settlement begins anytime after the set time occurs, if there are transactions in the batch. Vx520wcdma user manual regulatory user manual regulatory. Mar 03, 2015 sbga closing a batch on a vx520 verifone terminal duration. Using the verifone vx 520 terminal from sales to refunds, learn to use some basic functions of this verifone credit card terminal. How to change the date and time on a verifone vx520. This shopkeep payments terminal is an external device and does not integrate with shopkeep. N terminal will not close a batch in which transactions have not had a tip adjustment.
Batch report actions printing, emailing, and creating pdfs manually settling a batch. Manuals and user guides for verifone vx520 series apacs 40. Authorize transactions on verifone vx 520 terminals. Confirm the date and time are correct on the terminal display. Opens batch with the first transaction of a new batch. Auto openmanual settlement opens batch with the first transaction of a new batch, and the merchant. Swipe, dip, or tap the payment card on the terminal, or use the keypad to type the card number, the press enter. Changing font size for printed reports advanced options. Reading batch file for merchant i communication status connected 6. It is not recommended, but the download can be done via modem, due to the download can take up to one 1 hour.
If the settlement failed, the terminal displays an rb rejected batch or qd quit duplicating number. Apr 10, 2016 press f4 to select the date and time option. Verifone vx 520 manual pdf pos systems manual drivers. To resolve the issue of the verifone device continually rebooting, follow the reboot parameter update procedures. How to reprint a batch report on a credit card machine your. This is necessary if the device has not banked for any. Your verifone card reader uses a terminal capture system tcs, meaning it stores transactions throughout the day and sends batch totals of sales and refunds to. The closed batch is then submitted to chase to begin the funding process. This video explains how to do a manual batch upload on your autolink verifone device. Press the purple report button on the top right of the terminal. Make sure you also received the correct point of sale devices that you ordered. One verifone vx 520 declaration of conformity terminal packaging list. To run a debit sale press f2 sometimes it needs to be press twice.
Manually settle batch verifone vx520 desktop terminal amp. Scroll the batch by pressing previous or next to adjust. The vx 520 delivers performance, reliability and longlasting functionality. The terminal downloads the blacklist and other required card information files from the bank. Step by step instructions for common transactions, and downloadable user guides at the bottom. In addition to taking payments, you or your staff can easily process returns, refunds, or voids directly from the terminal. A quick reference guide is included with the terminal. Select yes to void last transaction vx520 verify item. Vx520wcdma user manual vx 520 3g installation guide. A 2012 survey conducted by mastercard shows that nearly three in four americans use less cash than they did 10 years ago and use debit or credit cards to pay for most purchases. Im assuming that he would have been able to install that function if it was listed.
If you process tips, make sure that you adjust any tips that you have not. Its best to enter the time in military format to make sure you get the correct time. Please make sure your current terminal is settled out before you unplug it. Verifone finland oy vantaankoskentie 14 fi01670 vantaa tel. Settle transactions on verifone vx 520 terminals talus. Wait a few seconds for the fd55 to print a summary report for the last batch. This is your vx 520 quick reference guide, a helpful and handy document that can walk you through the easy setup and common operations of your device. This brief video shows you howto print a batch summary on a vx520 credit card terminal by verifone. Vx520 instructions and help dharma merchant services. This very brief video shows you how to settle your batch on the vx520 credit card terminal. If the sale just happened today and the terminal has yet to batch, scroll down to see how to void instead, as youll save. Verifone verifone finland oyfinland oy vantaankoskentie 14vantaankoskentie 14 01670 vantaa01670 vantaa.
Verifone vx520 series apacs 40 touch terminals operation. Merchant report prints host totals by transaction, batch or. Full dial download to a terminal with existing applications. Occasionally, a credit card terminal might not process a transaction. The card number being used for the current transaction does not pass the. Vx520ctls user manual 1 vx 520 color d e ctls installation guide. Please call our client services team at 8007874105 and well. Select yes to void last transaction vx520 verify item select. View and download verifone vx 520 instruction manual online. Verifone vx 520 installation retriever merchant solutions. Key batch total, press enter to confirm settlement press f3 for settlement password key password, press enter settl neg batch yes no press f1 settle negative. The verifone vx 520 terminal ships with a power adapter, telephone line cable, and roll of thermal paper. Terminal reports launches terminal report menu options, which are used by the help desk associate to troubleshoot your terminal. Press the corresponding f3 button for detailed report when its done printing, you may press the red button to go back to the main screen.
If you are interested in changing your address andor phone number that displays on your receipt, follow the steps below based on the type of terminal you. This terminal needs an internet or phone connection to be able to communicate with the processor and. But if you prefer to batch manually, be sure to do so on any day that you. Enter the 2 digit month and day, then the 4 digit year and then press enter. View online or download verifone vx520 series apacs 40 user manual, manual, installation manual. The auto settlement feature is designed to automatically settle transactions in the current batch at a specific time, predetermined by the merchant and within a 24hour period. Connecting the cables to the magic box on the allinone cable a. This is chene and today i will be demonstrating how to manually batch your verifone vx520 desktop terminal. Verifone vx series terminals vx 520 setup vx 680 bluetooth setup vx 680 3g setup software download instructions transaction manually keyed transaction auth only. We have 23 verifone vx520 series apacs 40 manuals available for free pdf download. Each asterisk represents a 10% increment of the download. Settle use this function at the end of each day to settle the batch for payment and clear your terminal of transaction. The countertop unit is designed for easy use and includes a backlit screen and keypad for all lighting situations.
Beginning on the salerefundvoid screen press the far left purple key. Faster checkout speeds allow you to complete more transactions and get consumers on their way more quickly. Press the corresponding f3 button for detailed report when its done printing, you may press the red button to. When the terminal restarts after the download, the file authentication module searches the rambased file. Verifone claims there have been no security incidents i doubt thatlucky verifone changed the password to 1, alpha, alpha, 66831 for the new emv model vx520 this is from the verifone publicly accessible reference manual as you can see the vx820 duet default password is 166831 kind of similar to the vx520. Questions about your existing credit card terminal. Reprint receipts on verifone vx 520 terminals talus payments. By voiding the sale, youre preventing it from being sent to dharma for processing in your daily batch.
Youll get lower rates, and better chargeback protection. Hundreds of businesses have chosen merchant services ltd, and it isnt just because of the fantastic rates. Then to prevent the issue from happening again, ensure the device is connected to either the internet using an ethernet cable or to an analog phone line and follow the estate management application ema download steps by watching. Reprint receipts on verifone vx 520 terminals client services february 27, 2019 03. Sbga closing a batch on a vx520 verifone terminal duration. A settlement operation is used to close out the current open batch of transactions and start a new batch. Verifone vx 520 reference guide online pdf download. What programming features are available for my vx520. If the terminal successfully connects, the text connected appears on screen. Manually settle batch verifone vx520 desktop terminal.
One verifone vx 520 device one power cable one thermal paper roll 214 in. The auto settlement feature is designed to automatically settle transactions in the. Verifone vx 520 merchant manual download error messages. Verifone vx 520 quick reference guide quick reference guide 512 gift card purchase. This field enables to terminal to close a batch in which some transactions have not had a tip adjustment.
Reference manual, installation manual, user manual, instructions manual, manual, operation procedure, quick reference manual, operating instructions manual, training manual. Before anything else, connect the vx 520 via phone line or ethernet cable and plug it into power. The softpay home screen displays the sale, refund, and void options. Press until you reach option press to confirm totals. Batch history prints a series of settlement reports by date. Verifone vx520 series quick reference guide harbortouch support.
F1 credit you must also process debit refunds using the credit option. Press the 3 key for print reports, and then press 1 for net totals. Manuals and user guides for verifone vx 520 series apacs 40. We have 23 verifone vx 520 series apacs 40 manuals available for free pdf download. Manual entry you can key the card number into the machine in the event that the card or card reader does not accept the other transmission methods, however, this could cause the transaction to downgrade and incur a higher interchange fee. When a business credit card is used in making a sale, there may be. When the download is complete, the terminal begins to validate all files loaded, load parameters, and returns to the vmac idle menu. Verifone vx 820 manual verifone vx510 manual batch verifone. Vx520ctls point of sale terminal user manual vx 520. The bar turns gradually black as the batch sending progresses. Using the verifone vx 520 terminal shopkeep support.
Review the settlement report and confirm the batch settled successfully. Dec 21, 2016 verifone claims there have been no security incidents i doubt thatlucky verifone changed the password to 1, alpha, alpha, 66831 for the new emv model vx520 this is from the verifone publicly accessible reference manual as you can see the vx820 duet default password is 166831 kind of similar to the vx520. While the terminal is at the main screen, insert the card into the smart card reader. In this video we take a look at a few of the most common issues that affect the verifone vx520. If the magnetic stripe is unreadable and a manual entry of the card is necessary, you must obtain a card. Batch report actions printing, emailing, and creating pdfs. Select refund if prompted, enter password input amount and press enter phone. Verifone vx series terminals vx 520 setup vx 680 bluetooth setup vx 680 3g setup. Void sale has not batched if you can, always try and void instead of refunding, as a void saves you from paying the fees on the initial sale. If you process tips, make sure that you adjust any tips that you have not yet updated, before you settle the batch. Verifone vx 520 credit card terminal setup shopkeep support. The sale screen on the vx 520 lets you quickly enter the total transaction amount and run your customers card. How to reprint a batch report on a credit card machine. A white bar and the text receiving are displayed on screen.
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